Privacy Policy

Privacy Policy

Hopeful Texas is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement.

This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes. By using this website, you consent to the terms of the Privacy Policy in effect at the time of use. This policy was last updated December 18, 2025.

Information We Collect

Information that we receive in the course of patient care is kept strictly confidential. No information is released to a third party without a patient’s explicit authorization, except in the following circumstances. The law requires psychologists to:

1. Report any disclosure or evidence of physical or sexual abuse of a child to authorities.
2. Report any abuse of an elderly or disabled person to authorities.
3. Report the probability of imminent physical injury to the patient or others.
4. Respond to subpoenas, court orders, or other legal proceedings or statues requiring disclosures.

Information we collect includes details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data. This information is collected automatically when you visit our website through cookies, third-party tracking technology and server logs. We may share this data with partners in order to enhance the functionality of the website.

Information that you provide by sending emails or completing forms on our website, such as when you request a copy of a brochure, request a quote, or complete a credit request application.

Information provided to us when you communicate with us for any reason.

Use of Cookies

On occasion, we may gather information about your computer for our services. Such information will not identify you personally as it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

We may gather information about your general internet use by using a cookie file. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines whether you want to disable cookies. Please note that should you choose to disable or decline cookies, you may be unable to access particular parts of our website. For more information, please refer to our Cookie Policy.

Protecting your information

We do not use vulnerability scanning and/or scanning to PCI standards. However, we use regular malware scanning and an external PCI compliant payment gateway handles all payment and credit card transactions.

Use of Your Information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services.
  • To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
  • To meet our contractual commitments to you.
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
  • If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
  • Further, we may use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
  • If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.

If you do not want us to use your form data you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. We are not HIPAA Compliant.

HIPAA Privacy Rules – This website is not “HIPAA compliant.” In order to assure compliance with the health data privacy and storage guidelines set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), no Protected Health Information (PHI) is to be communicated via this website, uploaded or otherwise stored on this website, or sent by unsecured email or other unsecured electronic means. Protected Health Information should only be handled, stored, communicated or exchanged with this healthcare provider by an approved method, by telephone or in person.

Disclosing Your Information

Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our affiliates, our parent company and its other subsidiaries (if any).

We may also disclose your personal information to third parties:

  • Where we sell any or all of our business and/or our assets to a third party.
  • Where we are legally required to disclose your information.
  • To assist fraud protection and minimize credit risk.
  • You might find links to third-party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to Information

Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting Us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at:

Business Address:
Hopeful Texas, PLLC
1100 E Nasa Parkway, Suite 101
Houston, Texas 77058

Consent

By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Getting Started is Easy

Give us a call today for a free 20 minute consultation by a Houston therapist. We would be happy to answer any questions you may have. When you are ready, you can schedule your counseling / therapy appointment online. Be sure to ask about our secure online video therapy services. We offer online therapy & online counseling to patients all across Texas, Oklahoma, and Alabama.

Psychotherapy Counseling - Psychiatric Online Therapy & Online Counseling - Hopeful Texas, PLLC
Texas Proud

Clear Lake Office

1100 E Nasa Parkway, Suite 101
Houston, Texas 77058
Google Map Link

Office Hours

Mon-Thu: 7AM to 6PM
Friday: 7AM to 5PM
Saturday: 8AM to 2PM
Closed Sunday

Phone

(281) 549-4705
New patients: To make an appointment or ask a question:

» Call the office at: (281) 549-4705

» Existing clients may schedule your appointment online using the Client Portal (button below).

Please do not send questions or appointment requests by email or text message. We cannot assure the privacy of your protected health information sent by these unsecured methods.

Healthcare Disclaimer - The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health topics. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website.

HIPAA Privacy Rules - In order to assure compliance with the health data privacy and storage guidelines set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), no Protected Health Information (PHI) is to be communicated via this website, uploaded or otherwise stored on this website, or sent by unsecured email or other unsecured electronic means. Protected Health Information should only be handled, stored, communicated or exchanged with this healthcare provider by an approved method, by telephone or in person.